We’ve launched a new consumer brand to create a memorable, easy shopping experience for new customers—encouraging them to browse freely and grab anything they like.
A fresh new look
Shopping at your Micromart Smart Store is now easier and more seamless. We've updated your cabinets with a new UI that enhances the shopping experience and encourages customers to grab what they like with ease.
Voice aid
This update introduces a voice aid to help guide customers smoothly through their purchase. While we recommend using it, we understand it may not be ideal for all environments, and can be customized per store. If you’d like to disable it, please reach out to us.
Instructional glass sticker
These stickers will be pre-installed in future cabinets. If you need one for an existing cabinet, please reach out to us.
💬 We’d Love Your Feedback
We’d love to hear what you and your customers think of this update and how it improves the experience for new shoppers. Feel free to share any feedback with us!
We’ve made planogram management simpler, more flexible, and mobile-friendly—here’s what’s new:
What’s New?
1. Manage planograms in the cabinet page
There is no longer a separate planograms page. You can now manage your planogram (product layout & changes) directly within each cabinet. Plus, it's now mobile-friendly, so you can make planogram changes on the go.
2. Draft & apply changes anytime
Create a draft and choose when to apply it—immediately or for the next restock.
If scheduled for the next restock, you (or your restocker) will get a popup reminder: "Apply Scheduled Planogram Change?"
3. Adjust price tags
If your changes require adjustments to price tags, visit the Price Tag page to update them.
Here, you can now change layouts (e.g., whether a price tag represents one or two products) and add or remove price tags.
4. Instant updates for planogram changes
We’ve made it easier to manage and update existing cabinets while ensuring planograms follow our guidelines to maintain high accuracy for the vision system.
Existing cabinets: You can now make planogram changes without requiring approval.
New cabinets: The approval step still applies for now for the initial set-up. Please submit your planogram ahead of time for review and approval. Once the first approval is done, you can freely make additional changes without approval.
📦 Making Planogram Changes
Planning Ahead: Schedule Changes in Advance
If you're planning ahead, draft your planogram changes and schedule them for the next restock. When restocking, you’ll get a popup to apply your changes, and your physical price tags will update automatically. If your price tag layout needs adjustments (e.g., a tag now represents two products), go to the Price Tag page in the cabinet after applying your planogram updates.
Changes on the Spot While Restocking
If you need to swap products or adjust your layout during restocking:
Go to your cabinet page to draft and apply your product changes.
Review and update price tags if needed, then apply the changes to your physical tags.
Finally, go to the restocking page to update your stock quantities and complete the process.
Easier Payout Tracking, More Transparency, Better Insights
We’re excited to introduce the Finance Page on your Micromart dashboard. This update provides you with a detailed view of your payouts, making it easier to track earnings.
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For payouts before Jan 20, any small discrepancies have been adjusted in your Feb 11 payout. Learn more ›
What’s New?
1. View Payouts in One Place
Access a complete history of all your payouts directly from your dashboard.
Click on any payout to see a detailed breakdown of transactions, fees, adjustments, and store-level insights.
2. Revenue Protect
The Revenue Protect program ensures you get paid for unsettled transactions due to technical or payment issues, at Micromart's discretion.
You can see exactly how many transactions were covered under Revenue Protect for each payout.
3. Drill Down into Individual Transactions
Click into a transaction to view its processing fees, payout amount, and associated payout link. Transactions are now linked to payouts for better data integrity and transparency.
The Transactions CSV download now includes this information as well.
Understanding Your Payout Report
Your payout report provides a detailed breakdown of your sales, fees, and adjustments. Below is a quick overview:
Gross Sales: Total value of all items sold before any discounts or refunds.
Net Sales: Gross Sales minus discounts and refunds.
Net Payout: The final amount after deducting all fees and adjustments.
Transaction Fees: Payment processing costs based on a fixed per-transaction fee and a variable percentage.
Service Fees: A daily fee per cabinet for using the Micromart platform.
Data Fees: Costs for real-time connection, monitoring, and transaction processing.
Revenue Protect (If Applicable): Adjustments for unsettled transactions due to technical or payment issues.
Adjustments (If Applicable): Manual corrections for refunds, waived fees, or past discrepancies.
Tax Collected (Coming Soon): The amount of tax collected from customers based on applicable tax rates. Tax support will be available soon.
For a detailed breakdown, see the full payout details in your dashboard.
📅 Payout Timing
Payouts are sent out every Tuesday for the previous week’s transactions (Monday – Sunday). Payments typically arrive within 1-2 business days (by Wednesday or Thursday, sometimes Friday, depending on bank processing times).
📌 Note on Past Payouts
With this update, we’ve transitioned from a manual report to a system-generated payout report for greater accuracy.
For payouts before January 20, there may be minor differences due to pending transactions at the time the payout was generated.
Any small discrepancies have bene adjusted in your February 11 payout under “Past Payout Adjustment”.
Moving forward, payouts are now automated and timestamped, ensuring that deposits match exactly.
💳 Which Transactions get Included?
Transactions are included in a payout based on when they are finalized. If a transaction was still processing at the time the payout was generated (e.g., under review or waiting for a payment adjustment), it will be included in the following week’s payout instead. This is why you may see minor differences between your sales data and payout.
💬 Have Questions or Feedback?
We’d love to hear what you think about the Finance Page! If you have any questions or suggestions, reach out to support.
